3 Killer Tips to Deal with Difficult Clients

3 Killer Tips to Deal with Difficult Clients

Have you ever had one of those clients where when you see their name pop up in an email or on a caller-id, your stomach sinks? Unfortunately most of us have, but that doesn’t mean it has to be a dreadful experience. Read on for 3 awesome tips for dealing with these difficult customers, trust us you’ll thank us later!

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4 Tips to Turn Negative Online Reviews into Positive

4 Tips to Turn Negative Online Reviews into Positive

As a business owner or manager you probably have a persistent worry that a few disgruntled customers could trash your Yelp ratings; and while it’s true that negative reviews will impact your online business reputation, these 4 tips for handling your online reviews can turn what you may see as a necessary evil into the most powerful marketing tool in your arsenal.

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