What Do My Customers Want From Me??

What Do My Customers Want From Me??

What do your customers want? Today customers want the experience. Yes, believe it or not, its the experience that matters sometimes more than the actual service or product. Read on to learn why this is so important and how to go about creating a winning one.

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Top 3 Ways Cleaning Companies Let Their Customers Down

Top 3 Ways Cleaning Companies Let Their Customers Down

Let’s face it, the cleaning industry SUCKS!

Is that weird coming from a cleaning company? Maybe…but the fact is we hate the negative stigmas associated with the industry and the three main industry customer complaints. Read on to find out what those complaints are and what we are doing to change the industry!

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Dirty Little Secrets of a Yoga Mat

Dirty Little Secrets of a Yoga Mat

The subject of cleanliness inside a yoga studio is a topic not often discussed, however there is a very real risk of contracting infections from yoga mats and floors not properly disinfected (spoiler alert: most studios aren’t doing it properly). Read on to protect yourself from harmful bacteria!

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How to Retain Employees Without Breaking the Bank

How to Retain Employees Without Breaking the Bank

So you made it successfully through the hiring process and have an awesome new hire – congrats! But now the real challenge begins, keeping that employee. Just like with clients, your best but often most undervalued employees are the ones you already have! It’s a lot easier/cheaper to keep your employees rather than find new ones – so how exactly do you do that?

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3 Killer Tips to Deal with Difficult Clients

3 Killer Tips to Deal with Difficult Clients

Have you ever had one of those clients where when you see their name pop up in an email or on a caller-id, your stomach sinks? Unfortunately most of us have, but that doesn’t mean it has to be a dreadful experience. Read on for 3 awesome tips for dealing with these difficult customers, trust us you’ll thank us later!

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4 Tips to Turn Negative Online Reviews into Positive

4 Tips to Turn Negative Online Reviews into Positive

As a business owner or manager you probably have a persistent worry that a few disgruntled customers could trash your Yelp ratings; and while it’s true that negative reviews will impact your online business reputation, these 4 tips for handling your online reviews can turn what you may see as a necessary evil into the most powerful marketing tool in your arsenal.

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How To Know When it's Time to Hire a Cleaning Service

How To Know When it's Time to Hire a Cleaning Service

As a business owner it’s easy to adopt a “do-it-yourself” attitude early on for the money saving benefits - tasks like bookkeeping, hiring and cleaning your facility are often kept in house. But as you grow, keeping these important functions in-house becomes less and less realistic - after all, if you’re wearing a million hats you likely aren’t wearing all of them well. 

So how do you decide when to keep something in-house or when it might be time to bring in some help?  

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How to Find the Right Cleaning Service for Your Business

How to Find the Right Cleaning Service for Your Business

So you’ve decided to consider hiring a cleaning service…now what?? At first, this may seem like a daunting task. How do you know who you can trust? You likely have either had a poor experience with a cleaning service in the past or know someone who has. Read on to learn to top things to consider when choosing the right service for your business.

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5 Tips to Get Your Business Noticed Without Spending a Dime

5 Tips to Get Your Business Noticed Without Spending a Dime

Facebook, Instagram, email drip campaigns, referral bonuses - today there are a million and one ways to effectively market your business. The problem? Everyone is utilizing these same strategies. 

So the question becomes, what can you do differently to stand out? Find out how to market with cleaning…  

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Top Maintenance Tips to Keep Your Gym Equipment in Great Shape

Top Maintenance Tips to Keep Your Gym Equipment in Great Shape

We all know that equipment is one of the largest investments of owning a studio – whether you have only mats and free weights or more expensive items like Pilates Reformers, treadmills, etc. While a consistent wipe down of all equipment is important, many pieces of equipment require a little more attention to keep them in good working shape for as long as possible. 

Read on for some tips on how best to maintain your equipment and get the most for your money!

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In-House vs. Outsourced Cleaning Services: Pros and Cons

In-House vs. Outsourced Cleaning Services: Pros and Cons

There are pros and cons to having your cleaning done in-house as well as with outsourcing to a service, so how do you know what’s right for your business? The case for both really depends on your organization’s goals so read on to see an analysis of both sides and finally decide which option is the best for you and your business.

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5 Tips to Protect Your Business This Flu Season

5 Tips to Protect Your Business This Flu Season

Flu season is upon us, but are you doing everything you can to protect yourself, your staff and your customers? Read on for 5 simple tips to dramatically reduce sick days, increase revenue and keep everyone healthy and happy!

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