How to Find the Right Cleaning Service for Your Business


So you’ve decided it’s time to look into hiring a cleaning service…NOW WHAT??

Finding the right service

At first, this may seem like a daunting task. How do you know who you can trust? You likely have either had a poor experience with a cleaning service in the past or know someone who has. 

Typically the best source for finding a service is via referrals - if you know someone who trusts and loves a particular service, this is a great starting place. Invite a few companies out to see your space and discuss your needs, keeping in mind the following:

The company must have worker’s compensation and general liability insurances - if they don’t they put you at risk of being sued if anyone claims injury on your property. This is the difference between a cleaning lady and a cleaning company - don’t put your business at risk.

Have they cleaned a space similar to yours before? What do they know about proper disinfection techniques (there is definitely a proper and improper way to disinfect) or the pain points specific to your industry?

What kinds of questions do they ask you about your needs? Are they trying to solve a pain (high value work) or merely stick their hand in your toilet for money (low value work)?

Lowest price is rarely the best choice - while going with the company willing to give you the lowest price is appealing in the beginning, it will likely cost you much more in the long run as problems will occur, they will nickel and dime you on extras and you will most likely cycle through services every 6 months with this mentality (think of low cost airfare - it always costs more in the long run with hidden baggage fees, taxes, etc.). Sure cost can be a factor, just don’t let it be the ONLY factor.


Hopefully these tips can get you pointed in the right direction. If you still have questions, our article, “7 Major Factors to Consider Before Hiring a Cleaning Company” will help you determine what to watch out for when exploring service options.